How to Apply
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How do I make Command™ Products stick properly?
- Start with a clean, dry, smooth surface. Press the strip firmly in place, follow the package directions, and wait the recommended time before hanging your item.
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Do I need to clean the wall before applying Command™ Products?
- Yes. A clean surface is needed so dust, grease, or residue does not weaken the hold.
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Why should I use rubbing alcohol before applying Command™ Products?
- Rubbing alcohol helps remove dust, oils, residue, and evaporates cleanly without leaving a slippery film behind unlike water or household cleaners. This helps Command™ Strips stick better.
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How long should I press Command™ Strips during application?
- Press firmly for the amount of time listed on the package instructions. This helps the adhesive bond to the surface.
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How long should I wait before hanging something on Command™ Products?
- Follow the wait time on the product package before adding weight. Many Command™ Products require at least one hour wait so the adhesive can build a strong hold.
Choosing the Right Product
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How do I choose the right Command™ Product?
- Choose based on what you want to hang, where you want to hang it, and how much it weighs. Always check the package for weight limits and surface guidance.
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How much weight can Command™ Products hold?
- Weight limits vary by product and strip size. Check the front of the package and do not hang items heavier than the listed weight limit.
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What size Command™ Hook do I need?
- Pick a hook that is rated for the weight of your item. For best results, choose the hook that still meets or exceeds the item’s weight.
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Can I use multiple Command™ Strips to hold more weight?
- Only use the number of strips shown in the product instructions. Adding extra strips does not always increase the weight limit and incorrect use may cause the item to fall.
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What Command™ Product should I use for heavy items?
- Use a Command™ Product specifically rated for heavier items, such as large hooks, jumbo hooks, picture hangers, or picture hanging strips. Always check the weight rating on the package.
Surfaces and Where to Use
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What surfaces do Command™ Products work on?
- Command™ Products work best on smooth, clean surfaces such as painted walls, finished wood, tile, glass, metal, and other smooth surfaces listed on the package.
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Do Command™ Products work on painted walls?
- Yes. Command™ Hooks and Picture Hanging Strips work on painted walls when the paint is fully cured for at least 7 days, clean, smooth, and in good condition.
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Do Command™ Products work on textured walls?
- Command™ Strips are not recommended for heavily textured surfaces because the adhesive may not make full contact.
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Can I use Command™ Products on wallpaper, brick, or concrete?
- Command™ Products are not recommended for wallpaper, brick, or rough concrete. Use only products that list your surface on the package.
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Can I use Command™ Products on wood, tile, glass, or metal?
- Yes, many Command™ Products work on finished wood, tile, glass, and metal when the surface is smooth, clean, and dry. We don't recommend the use of indoor products/adhesives on exterior windows.
Removing Without Damage
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How do I remove Command™ Hooks without damaging the wall?
- For 2-piece hooks, lift the hook cover off first to expose the tab. Then hold the base or the 1-piece hook gently and pull the tab straight down slowly along the wall. Do not pull the strip toward you.
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Why did my Command™ Strip pull off paint?
- This can happen if the paint was weak, old, uncured, damaged, or if the strip was pulled out instead of straight down during removal.
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What should I do if the removal tab breaks?
- Do not yank the hook off the wall. Check the package instructions for broken-tab removal steps, which may include gently stretching the remaining strip if accessible. Dental floss or string can be used to saw through the remaining strip left on the wall. Stretch or peel off the remaining adhesive. If you have trouble you can also heat up the base plate with a hair dryer to soften the adhesive and then use floss.
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Do Command™ Products leave sticky residue?
- When applied and removed correctly, Command™ Products are designed to remove cleanly with no sticky residue.
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Are Command™ Products safe for rental walls?
- Command™ Products are a good option for many rental walls because they are designed to hold strongly and remove cleanly. Always follow instructions and check that the wall surface is in good condition.
Troubleshooting: Falling or Not Sticking
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Why did my Command™ Hook fall off?
- Common reasons include a dirty surface, wrong surface type, not pressing firmly enough, hanging too soon, humidity, temperature changes, or exceeding the weight limit.
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Why are my Command™ Strips not sticking after I apply them?
- The surface may be dusty, oily, damp, textured, or not recommended for Command strips. Clean with rubbing alcohol and make sure the surface is dry before applying.
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Can I reapply a Command™ Strip if it did not stick the first time?
- No. Standard Command strips are one-time use. Use a fresh replacement strip if you need to rehang the product.
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Did my Command™ Hook fall because the item was too heavy?
- Always check the product’s weight limit and make sure the item does not exceed it.
Replacement Strips and Reuse
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Which Command™ Replacement Strips fit my product?
- Use the Command™ Replacement Strip size listed on the hook package or instructions. Match the strip size and type to the hook.
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Can I reuse Command™ Product with new strips?
- Yes. Many Command™ Hooks can be reused with the correct Command™ Replacement Strips.
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Can I reuse Command™ Strips after removing them?
- No. Command™ Strips are designed for one-time use. Use a new strip each time you rehang your Command™ Product.
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How do I know what size refill strip I need?
- Check the original package or compare the hook or backplate size to the refill strip size: small, medium, large, or specialty strips such as Bath or Outdoor.
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Can I use any Command™ Strip with any Command™ Product?
- No. Use the strip type and size recommended for that hook. Some products need special strips, such as water-resistant or outdoor strips.
Bathrooms, Humidity, and Outdoor Use
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Can I use Command™ Products in the bathroom?
- Yes, but use Command™ Bath Products that have water-resistant strips. They are designed for hot, wet, and humid bathroom conditions.
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Do regular Command™ Hooks and Picture Hanging Strips work in humid rooms?
- Regular hooks and strips may not perform as well in humid areas. For bathrooms or damp spaces, use Command™ Bath or water-resistant products.
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Can Command™ Products be used inside a shower?
- Most Command™ Bath Products are made for wet and humid areas. Check the package instructions to confirm whether your product is shower-compatible and to review guidance for shower use and approved surface types. If a product is not intended for use in the shower, this will be clearly stated in the package caution statement.
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Can I use Command™ Products outside?
- Yes, but use Command™ Outdoor Products that have weather-resistant outdoor strips. Command™ Outdoor Adhesive Strips are water- and UV-resistant, and specially formulated to withstand most weather conditions including rain, snow, and extreme temperatures. The hooks and clips hold strongly to a variety of smooth outdoor surfaces that were previously difficult to decorate – such as doors, windows, siding, decks, gutters and trim. Regular indoor strips are not made for outdoor conditions.
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Why did my Command™ Hook fall off in the bathroom or outside?
- It may have been the wrong strip type, a wet or dirty surface, temperature changes, humidity, or too much weight. Use Command™ Bath or Outdoor Products for those spaces.
Seasonal, Holiday, and Special Occasion Use
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Can I use Command™ Hooks for holiday decorations?
- Yes. Command™ Hooks are a great option for temporary holiday decorating without nails or tools.
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What Command™ Product should I use for string lights?
- Use Command™ Light Clips or Decorating Clips designed for cords or string lights. Choose indoor or outdoor versions based on where you are hanging them.
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Can Command™ Hooks hold wreaths or garland?
- Yes, if the Command™ Hook is rated for the weight of the wreath or garland. Check the package weight limit before hanging. Use Command™ Outdoor Hooks for wreaths and garlands outdoors.
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How do I hang party decorations without damaging walls?
- Use the right Command™ Hooks, Clips, or Strips for the decoration weight and surface. Apply to a clean, smooth surface and remove by pulling the tab straight down.
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Can Command™ Strips be removed after seasonal decorating?
- Yes. Command™ Strips are designed to remove cleanly when you follow the removal instructions.
Product-Specific Help
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How do I use Command™ Picture Hanging Strips?
- Click the pairs of strips together, then attach one side to the frame and the other to the wall as directed on the package. Press firmly to secure the strips, remove the frame from the wall, and press the wall strips again for the recommended amount of time. Wait the listed time before rehanging the frame. Not all steps are listed here; always follow the instructions on the specific package you are using.
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How do I use Command™ Hooks correctly?
- Clean the surface, apply the strip to the hook and wall as directed, press firmly, wait the recommended time, and stay within the weight limit. Not all steps are listed here; always follow the instructions on the specific package you are using.
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Which Command™ Product should I use for frames, mirrors, or décor?
- Use Command™ Picture Hanging Strips or Picture Hangers for frames and wall décor. For mirrors or heavier décor, choose a product rated for that item’s weight.
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Why does my Command™ Product have different instructions than another one?
- Different Command™ Products are designed for different uses, weights, surfaces, and environments. Always follow the instructions on the specific package you are using.
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Is there Latex in Command™ Strips
- No. Command™ Strips contain an adhesive that is a synthetic rubber resin and does not contain natural rubber latex.
